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Lean Into Your Hardship. It's the Path of Least Resistance.

When your path is easy, make it hard and lean into it. That is our only opportunity to grow in life, work, and relationships. [...]
Why Surveys Don't Work. Unless...

Why Surveys Don't Work. Unless...

I recently received a note from an organization conducting a satisfaction survey. Here is how the letter begins, “As a valued partner, we need to know how well we are meeting your needs and what we could do to improve services we provide.” I am not going to outline the numerous issues in that one s[...]
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You Can't Find Purpose In Life, Because You Never Lost It

What is YOUR Truth-Cord? Are you living and breathing YOUR true self? Are you LIVING your purpose, and not simply "looking" for it? You can't find that which you have not lost. [...]
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Coach, Coaching, and Being Coachable

Become a coach, practice what you preach. Guide others to have a larger impact! [...]
Increase Retention. Create More Success.

Increase Retention. Create More Success.

How do you define retention in business and in your work? Take a moment and ponder this. Is it keeping your customers coming back, or buying more? It certainly should not be the focus of retention. Then, what is it and why spend any time pondering this? To me, as a physician, retention matters b[...]
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Why We Should All Become Listening Experts

Build a team of listening experts. They will help you grow and have a larger impact. Amplify your impact in the world by becoming a listening expert to serve more people. [...]
Coach. Your Success Depends on It.

Coach. Your Success Depends on It.

Teach, train, and coach to empower those who work with you. No matter whether these people are part of your immediate team, or they are your client, your success and growth depends on it.  You only succeed when others do. Focus all of your efforts in creating and contributing to their success! You [...]